Frequently Asked Questions

Find answers to our most frequently asked questions below. If you need further assistance, feel free to contact us at jfhdnhggdn@gmail.com.

Kingandas Bluetooth Headsets

How do I pair my Kingandas Bluetooth Headsets?
Press and hold the power button on each earbud until the LED light blinks. Enable Bluetooth on your device and select “Kingandas Bluetooth Headsets” from the available devices list.

How do I reset my Kingandas Bluetooth Headsets?
Place both bluetooth headsets in the charging case, then press and hold the case’s reset button for 10 seconds. The bluetooth headsets will disconnect from all devices and reset.

How long does the battery last?
Kingandas Bluetooth Headsets provide up to 4 hours of playtime on a single charge, with an additional 22 hours available using the charging case.

How long do Kingandas bluetooth headsets last on a single charge?
Kingandas bluetooth headsets last up to 4 hours on a single charge, with a total of 26 hours including the charging case.

Are Kingandas bluetooth headsets good for workouts?
Yes, Kingandas bluetooth headsets are sweat-resistant and designed to stay secure during workouts, making them an excellent choice for active use.

Can I use only one earbud at a time?
Yes, you can use a single earbud by pairing it individually with your device while the other remains in the charging case.

How do I clean my bluetooth headsets?
Use a soft, dry cloth to clean the bluetooth headsets and a small brush to remove debris from the mesh screens. Avoid using liquids.

Why is one earbud not charging?
Ensure the charging contacts are clean and properly aligned. If the problem persists, contact support.

Do Kingandas bluetooth headsets have noise cancellation?
No, Kingandas bluetooth headsets do not have active noise cancellation but provide a snug fit for passive noise isolation.

Are the bluetooth headsets water-resistant?
Kingandas bluetooth headsets are sweat-resistant but not fully water-resistant. Avoid submerging them in water.

What should I do if my bluetooth headsets won’t connect?
Ensure the bluetooth headsets are in pairing mode and the device’s Bluetooth is enabled. Reset the bluetooth headsets if necessary.

How do I update the firmware?
Currently, Kingandas bluetooth headsets do not support firmware updates. Check the website for the latest product news.

How do I register for the warranty?
To register for the warranty, visit https://kingandas.com/contact-us/ and follow the instructions.